Shipping policy

Shipping Policy
Thank you for shopping at Omina. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
We work hard to get your orders out quickly. All orders have an estimated processing time of 1 to 3 business days before they are handed over to our shipping carriers.
2. Estimated Shipping Times by Country
Shipping times begin after the 1-3 day processing window. Please locate your country below for delivery estimates:
  • United States: 8-15 business days
  • United Kingdom: 6-8 business days
  • Singapore: 3-5 business days
  • Philippines: 5-7 business days
  • Canada: 7-9 business days
  • Ireland: 6-10 business days
  • New Zealand: 6-10 business days
  • Denmark: 8-15 business days
  • Netherlands: 8-15 business days
  • Sweden: 8-15 business days
  • Iceland: 10-15 business days
  • South Africa: 7-15 business days
  • Germany: 8 - 15 buisness days
  • Norway 6 -10 buisness days
Note: Delivery times are estimates. Occasional delays can occur due to customs processing, carrier volumes, or severe weather.
3. Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) as soon as your package ships. Tracking links typically become active within 24 to 48 hours.
4. Customs, Duties, and Taxes
Omina is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, VAT, or local taxes).
5. Lost or Damaged Packages
If your order arrives damaged, or if your tracking stops updating, please contact our support team at Omina.shipping@gmail.com within [e.g., 7] days. Please save all packaging materials and damaged items before we start a claim.